Privacy Notice

Sinergia Aduanal, located at Calle 1 Número 4, Barrio V, Col. Valle de las Garzas, Manzanillo, Colima, C.P. 28219, is responsible for the treatment and protection of your personal data, in accordance with the provisions of the Federal Law on Protection of Personal Data Held by Private Parties and other applicable regulations.

Data we collect

We may request and store the following personal data:

• Full name
• Company / Business name
• Phone number and email address
• Information related to commercial and customs operations
• Tax information for invoicing (when applicable)

Under no circumstances do we request sensitive personal data, unless it is essential for the provision of the service and always with express consent.

Purposes of the treatment

The personal data collected will be used to:

Primary purposes:

• Respond to requests for information or quotes.
• Manage import and export operations.
• Prepare, administer and comply with service contracts.
• Provide advice on foreign trade and fiscal/customs defense.
• Communicate with you regarding the status of your operations.

Secondary purposes:

• Develop internal performance metrics.
• Contact you for commercial follow-up or after-sales service.
• Send relevant information about updates in foreign trade.

You can request that your data not be used for secondary purposes by sending a request to the email mentioned below.

Data transfer

Your personal data will not be shared with third parties, unless:

• Required by competent authority.
• Necessary for the fulfillment of a legal obligation.
• You expressly authorize it for the execution of the service (for example, certified carriers or customs warehouses).

In all cases, compliance with the Law will be guaranteed.

Data protection

Sinergia Aduanal applies administrative, technical and physical measures to protect your information, preventing damage, loss, alteration or unauthorized access.

ARCO Rights (Access, Rectification, Cancellation and Opposition)

You can exercise your ARCO rights by sending a request to:

Email: contacto@sinergiamzo.com

The request must include:

Official identification

Full name

Means to contact you

Description of the request or right you wish to exercise

Changes to the notice

This Privacy Notice may be updated at any time to comply with legal or internal provisions. The current version will always be available on our website.

Last update: [November 15, 2025]

At Sinergia Aduanal, we transform experience into trust. Your information is safe with us.